Cancel or request a refund
Use subscription settings for cancellation and eligible 30-day refund requests.
Cancellation and refund options live in subscription settings. If you are within the 30-day guarantee, the page will show Cancel & Request Refund or the current refund button for your account.
Who this is for
Customers who want to cancel access or check whether the refund option is available.
Before you start
- Sign in to the account connected to the purchase.
- Use subscription settings; voice support cannot process refunds or cancellations by voice.
- Confirm only if you are sure you want to cancel.
What to do next
- Open subscription settings.
- Look for the cancellation or refund section.
- If you are within the 30-day guarantee, choose Cancel & Request Refund or the refund button shown there.
- Read the confirmation carefully.
- Confirm only if you are sure, or close the page if you change your mind.
- If the refund option is missing or the page does not work, ask for email follow-up.
What you should see
How you know it worked
The page confirms cancellation or closes without changes if you do not confirm.
If something goes wrong
The refund option is not shown.
Use email follow-up so the Fablr team can review the account-specific issue.
You asked by voice.
Voice support can guide you to the page or send the link, but it does not process the refund.
Still need a hand?
Reach our support team through the contact page. We are glad to help, and you do not need to sign in first.
Go to the contact pageCommon questions
Can voice support cancel or refund for me?
No. Voice support can guide you to subscription settings or send the link by email, but refunds and cancellations are confirmed from the subscription page.
What if the refund option is not shown?
Ask for email follow-up so the Fablr team can review the account-specific issue.